At Hotel Mohi Raj, we are committed to providing a smooth and hassle-free booking experience for our guests. We understand that travel plans may change due to unforeseen circumstances, and this Cancellation Policy outlines the terms governing reservation cancellations, modifications, and refunds.
 

By confirming a reservation with Hotel Mohi Raj, you agree to the terms and conditions set out below.
 

1. Reservation Cancellation

Guests may cancel their reservation by contacting Hotel Mohi Raj directly via phone or email, or through the platform used to make the booking.
 

Standard Cancellation Policy

• Cancellations made 48 hours or more before the scheduled check-in date and time may be eligible for a full refund, subject to the terms and conditions of the booking source.

• Cancellations made between 24 and 48 hours before check-in may incur partial cancellation charges.

• Cancellations made less than 24 hours before check-in may be treated as non-refundable.

• In the event of a no-show (failure to arrive without prior cancellation), the reservation will be considered cancelled automatically, and no refund will be issued.
   

2. Non-Refundable and Promotional Bookings

Certain bookings made under special offers, discounted rates, festive packages, advance purchase deals, or promotional campaigns may be designated as non-cancellable and non-refundable.

For such bookings:

• Cancellation requests will not be accepted.

• Refunds will not be processed.

• Date changes or modifications may be allowed only at the discretion of hotel management and subject to room availability.
   

3. Reservation Modifications

Guests may request changes to their booking, including:

• Change of check-in or check-out dates

• Change of room category

• Extension or reduction of stay duration

All modification requests are:

• Subject to room availability

• Subject to applicable seasonal or revised room rates

• Confirmed only after approval by Hotel Mohi Raj

Additional charges may apply where necessary.

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4. Early Check-Out

If a guest chooses to depart before the originally scheduled check-out date:

• Charges for unused nights may still apply.

• Any refund for the remaining stay will be at the sole discretion of Hotel Mohi Raj management.

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5. Refund Process

Where a refund is approved:

• Refunds are generally processed within 5–7 working days.

• The amount will be credited through the original payment method used during booking.

• Processing delays caused by banks, payment gateways, or third-party booking platforms are beyond the control of Hotel Mohi Raj.

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6. Third-Party Reservations

Reservations made through:

• Online Travel Agencies (OTAs)

• Travel agents

• Corporate booking partners

• Online booking portals

may also be subject to the cancellation and refund policies of the respective platform. Guests are encouraged to review those terms before confirming their reservation.

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7. Exceptional Circumstances

In situations beyond normal control, such as:

• Natural disasters

• Government restrictions

• Public emergencies

• Travel advisories or bans

• Force majeure events

Hotel Mohi Raj may review cancellation or refund requests on a case-by-case basis. Any exception or waiver will be granted solely at the discretion of the management.

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8. Contact for Cancellation and Reservation Assistance

For cancellation requests, booking modifications, or reservation-related assistance, please contact:
 

Hotel Mohi Raj – Patna

• 📞 +91 9117779307, +91 9117779309

• 🌐 Website: https://www.hotelmohiraj.com

• 📍 Opposite Rajendra Nagar Terminal Gate No. 2, Patna, Bihar – 800020
   

Hotel Mohi Raj – Rajgir

• 🌐 Website: https://www.hotelmohiraj.com

• 📍 Rajgir, Nalanda, Bihar

We appreciate your understanding and look forward to welcoming you to Hotel Mohi Raj for a comfortable and memorable stay.